Wednesday, October 6, 2010

I'm Impressed

This morning I had an appointment for a diagnostic test at our new hospital here in Port St Joe.  From the moment I entered, I was treated with courtesy, respect and personal attention.


Now I have a rather checkered medical past and have had occasion to need hospitals up & down the east coast, as well as in a 3rd world country called Louisiana.  My experierence today was a shock to my system.  I'll explain.

When I entered, the volunteer at the front desk smiled and greeted me pleasantly then personally led me to the main check-in desk.  A friendly smiling face took the essential information, then escorted me to a private cubicle for processing.  Actual check in took about 15 minutes because of the mounds of paperwork involved in absolving hospitals of any misdeeds.  However, I was spoken with as if I was a real person and not just an annoying interuption in said paperwork.

After being processed, the clerk  personally escorted me to the radiology lab waiting area & wished me well.  After a brief 5 minute wait, a young tech greeted me with his name and shook my hand.  He offered information, privacy and again, talked with me as if I was a reasonably intelligent co-inhabitant of the planet.  I was impressed.

When the testing was complete, this delightful young man personally walked me out to the lobby and wished that we'd see each other again, but under different circumstances.

I have never had such a positive medical experience and the next time I feel like I need a little love, I'm heading for my little hospital.  Thanks to all of you or ya'll as we say here in L A. 

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